Microsoft named a Leader in 2023 Gartner® Magic Quadrant™ for Unified Communications as a Service
In this blog article you will discover one of the major reasons Gartner® has recognized Microsoft as a Leader in the 2023 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS) for the fifth straight year. Read the blog for an in-depth discussion of Teams Premium’s several built-in and automated AI capabilities, specific to Teams, that work together with Copilot for Microsoft 365 in Teams, to harness the power of AI to optimize your employees’ collaboration and meeting experience. Ready to put these capabilities to work for your Teams? Hynes Group, LLC can help you get started on the road to intelligent productivity. Contact us.
Recent Posts
Lexmark digitally transforms its service organization
April 10, 2025
Lexmark found it could reduce agent handling time in its call centers by 25 percent, create optimized service dispatch routes and improve technician efficiency by 20 percent. Read this customer story showing how they used @Microsoft Azure IoT to get a 360-degree view of their operations and complete a digital transformation that brings long-term success for their customers, partners and employees.
Read More
New Copilot enhancements help small and medium-sized businesses innovate
April 9, 2025
AI keeps getting smarter. 🧠 Microsoft has rolled out new enhancements to Copilot, helping your team streamline workflows, boost efficiency, and stay competitive. Read the blog to see how Copilot's latest improvements can help your team work smarter.
Read More
Using Copilot to Optimize HR Costs & Help Employees Thrive
April 9, 2025
Is your HR team struggling to balance cost efficiency with employee satisfaction? @Microsoft Copilot helps HR teams make data-driven decisions, optimize hiring and benefits management, and improve workplace engagement — all while reducing costs. View the infographic to see how #AI is changing HR for the better.
Read More